Frequently Asked Questions
Everything you need to know about AkidZ Wear
1Ordering
Browse our collection, add items to your cart, and click "Order via WhatsApp" to send your order directly. Our team will confirm your order and guide you through the payment process.
Yes! You can modify or cancel your order within 2 hours of placing it. Simply message us on WhatsApp with your order details.
We accept Bank Transfer, JazzCash, EasyPaisa, and Cash on Delivery (COD) across Pakistan and internationally.
2Shipping
Orders within Karachi are delivered in 2-3 business days. For the rest of Pakistan, delivery takes 3-5 business days.
Yes! We offer free shipping on all orders above PKR 5,000. For orders below PKR 5,000, a flat shipping fee of PKR 250 applies.
Yes! We ship all over Pakistan and internationally. Our team will confirm shipping costs for international orders via WhatsApp.
3Returns & Exchanges
We offer a 14-day return policy. Items must be unworn, unwashed, and in original condition with tags attached. Sale items are final sale and cannot be returned.
Contact us via WhatsApp or email with your order details and reason for return. We will guide you through the process and arrange a pickup.
Absolutely! We offer free size exchanges within 14 days of delivery. Contact us and we will arrange the swap.
4Products
We primarily use 100% organic cotton and cotton blends. All our fabrics are certified safe for children, hypoallergenic, and free from harmful chemicals.
Check our detailed Size Guide page for measurements by age group. If you are still unsure, message us on WhatsApp and we will help!
Yes, all our garments are machine washable. We recommend washing in cold water and tumble drying on low to maintain the quality and colors.