Shipping & Returns
Fast delivery, easy returns — because happy parents matter!
Free Shipping
On orders over PKR 5,000
Fast Delivery
2-5 business days
Easy Returns
14-day return policy
Quality Guarantee
100% satisfaction
📦 Shipping Policy
Delivery Charges
- ✓ Free shipping on all orders above PKR 5,000
- • Flat rate of PKR 250 for orders below PKR 5,000
Delivery Time
- • Karachi: 2-3 business days
- • Rest of Pakistan: 3-5 business days
- • Remote areas: 5-7 business days
- • International: Contact us on WhatsApp for rates
Tracking
Once your order is shipped, you will receive a tracking number via WhatsApp/SMS. You can use this to track your package in real-time.
🔄 Returns & Exchanges
Return Policy
We want you to be completely happy with your purchase. If something does not work out, here is what you need to know:
- ✓ Returns accepted within 14 days of delivery
- ✓ Items must be unworn, unwashed, with tags attached
- ✓ Free size exchanges (subject to availability)
- ✗ Sale items are final sale and cannot be returned
How to Return
- Contact us via WhatsApp or email with your order details
- Our team will confirm eligibility and provide instructions
- Pack the item securely in original packaging
- We will arrange a courier pickup from your address
- Refund will be processed within 5-7 business days after inspection
Refund Methods
Refunds will be issued to the original payment method (Bank Transfer, JazzCash, or EasyPaisa). COD orders will be refunded via bank transfer.
Need Help?
Our support team is available to assist you with any shipping or return queries.
Contact Support